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What Is Help Scout?

Help Scout is a help desk built around a shared inbox. Your whole team answers customer emails, chats, and messages from one place, and it still feels like normal email to your customers.

Think of it as a team inbox with superpowers. Everyone can see every conversation, nobody answers the same email twice, and nothing slips through the cracks.

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What Is Freshdesk?

Freshdesk is customer support software made by Freshworks. It turns the emails, chats, and messages your customers send into tickets, so your team can track, answer, and close every one of them.

Think of it as a shared to-do list for customer problems. Nothing gets lost in someone's inbox, and everyone can see who's handling what.

Here's the si...

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What Is Gorgias?

Gorgias is a customer support helpdesk built for ecommerce stores, especially stores on Shopify. It pulls all your customer messages into one inbox, right next to the customer's order history.

Think of it as a support desk that already knows what the customer bought. When someone emails "Where's my order?", your team can see the order, edit it, re...